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9 Easy Fixes for Samsung Account Crashing and Stopping

Don't Let Samsung Account App Crash Ruin Your Day: Follow These Steps
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Are you tired of your Samsung Account app crashing and stopping unexpectedly? Do you feel like throwing your phone against the wall whenever it happens? Fear not. We have a solution for you!

Samsung phones are known for their durability and user-friendly interface. However, even the best phones can experience glitches and issues from time to time. One of the most frustrating problems that Samsung users face is the constant crashing and stopping of the Samsung Account app (about Com.Osp.App.Signin.).

But before we dive into the solution, let’s understand the root cause of the problem. The Samsung Account app is a crucial component of your phone’s software, responsible for syncing your data with the cloud and allowing you to access exclusive Samsung services.

However, like any other app, it is susceptible to bugs and glitches that can cause it to crash and stop functioning.

So, how do we fix this problem? The answer lies in a few simple steps that you can follow to ensure that your Samsung Account app runs smoothly and without any issues.

Nothing could be worse than that, except the EARTHQUAKE.

I promise this article will help you to fix the Samsung Account app that keeps stopping (Com.osp.app.signin keeps stopping).

Try these nine ways if the Samsung account app starts to crash or even stops repeatedly. Firstly, Restart the Smartphone, Reopen the App, Move the App to Internal Storage, Update the Samsung app from Play Store or Gallaxy Store, Free Up Storage, Or Update the Phone’s Software. If nothing is working, simply Clear Cache 

How to Fix Samsung Account Keep Crashing/Stopping 2023

What if I tell you if you bookmark this page, you can reread it and follow all the step-by-step procedures to make this tutorial completely understandable? Bookmark right now to read it later and follow the steps individually.

By the way, Com.osp.app.signin and Samsung account app are the same. So, Steps can also be applied to fix Com.osp.app.signin.

1. Restart the Smartphone

In some way, restarting the device can also solve the app crash issue.

What does it do? It clears out the excess used data by all the apps you used before restarting the phone. Press and hold the Power button, then tap Restart. This will refresh your phone’s system and ensure that any background processes causing the malfunctioning app are terminated.

restart power off and emergency calls button from samsung screenshot

So, Make sure to restart the device once when the app crashes.

2. Reopen the App

Think about a movement when the app suddenly crashed or stopped working. The first thing is to reopen the app after removing the app from the background process.

Because mainly we often reopen the app even when it’s opened in the background.

Before reopening the app, remove it completely from the background.

3. Update Samsung Account app

In the technology era, everything revolves too fast, just like Google Web Stories. If you buy something today, it will be outdated in a few weeks. This sounds so true.

Galaxy Store_Samsung Account app

Then why are we not updating our apps? Suppose you added some new on-server features to the Samsung Account but if you haven’t updated it yet, it might cause some problems, and the Sam Account will start crashing and keep crashing in a loop.

samsung account app basic info

To fix the Samsung account keeps crashing error, you can update the app, clear the cache, and open it. Now your App won’t crash again.

5. Free Up Storage 

If your device has occupied a lot of internal or external storage space, this could be the problem for all your installed apps, not just your Samsung Account.

Clean internal storage

Because all the apps you installed from the Play Store require some space to run them properly.

In other words, the app needs to store more temporary files in your storage, so next time, it won’t be loaded, but suppose your repository is already full, then the app can’t Store new cache files, so in that manner, it will start crashing.

6. Update Your Phone 

If you have already updated your Smartphone apps then it’s time to upgrade or update your smartphone software.

Even one of my uncles has the same problem. They haven’t updated their smartphones, and because of that, this phone starts lagging. 

Software update_ Samsung smartphone

Their smartphones start hanging at the topmost level. You can’t even use them.

They can’t even properly call someone. Then usually, they came to me and asked me what had happened to their phone.

And what I did was I just updated their system software, and after updating it, all the problems were solved.

You should update your system software, in my opinion. Update your operating system software if your apps keep crashing. I hope you found this helpful as I have linked to all the how-to articles you may read here.

7. Clear Cache 

clear data of app

Ok, if you are still facing a continuous stoppage in your Samsung account, you must clear app’s cache. Go to Settings > Apps > Samsung Account > Storage > Clear Cache/Clear Data to do this.

storage settings of samsung account with clear cache option

And we will have a separate tutorial for this. I am linking it here. Just press the button below to read the tutorial. I hope you like this.

And the same thing has been used by all the apps to make opening of the app extremely easy. And also to reduce the data usage. 

samsung account app's info

8. Disable Battery Optimization

The third step is to disable battery optimization for the Samsung Account app. This will ensure the app runs in the background without interruptions or restrictions. To do this, go to Settings > Battery > Battery Optimization > All Apps > Samsung Account > Don’t Optimize.


Many people tried these techniques and worked for themselves. and even I have tried this on three smartphones. Every time it works.

Okay, so let me summarise everything I discussed in this article to let you remember everything. Although I had mentioned bookmarking this page, I hope you have done it.

samsung account app from app info menu

9 Ways to Fix Samsung Account Stopping, Sometimes Crashing Fix

  1. Restart your device.
  2. Clear the cache and data for the Samsung Account app.
  3. Force stop the Samsung Account app.
  4. Update the Samsung Account app.
  5. Uninstall and reinstall the Samsung Account app.
  6. Check for system updates.
  7. Wipe cache partition.
  8. Disable Developer options.
  9. Factory reset.
  10. Contact Samsung support.

To fix the app that keeps crashing, update the app, move the app to internal storage, clear its cache, and you can update your system software to fix app errors. 

Ok, I have done my summarising work. Now let me know in the comments how you discovered this article. By the way, it’s Maruti Kashyap, the founder of GuruSamsung.

That’s it for the tutorial. Have a nice day, enjoy. 

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I'm Maruti Kashyap, your Samsung tech expert with over 10 years of experience. Find troubleshooting guides, performance tips, and app recommendations at GuruSamsung.com. With access to global Samsung service centers, I'm always up-to-date on the latest. Join me for a seamless Samsung experience.

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